Chargeback Reporting

The specific URL path for this endpoint depends on the gateway configured for your sales site. Contact your Everyware representative for the specific URL.

You can use the Chargeback Reporting endpoint to pull information regarding the chargebacks associated with your account.

Inbound Parameters

Parameter	Data type	Description	Optional/Required
StartDate	DateTime	The initial date in the range for the chargebacks that will be pulled in the report.	Optional
EndDate	DateTime	The end date in the range for the chargebacks that will be pulled in the report.	Optional
ResolutionDate	DateTime	The date on which the chargeback was resolved.	Optional
ChargeBackCode	int	The code associated with the chargeback. Can be one of the following: - 34 (Duplicate Processing) - 21 (Late Presentment) - 4 (Other fraud - Card Absent Environment) - 53 (Cardholder Dispute - Defective/Not As Described) - 31 (Merchandise/Services Not Received) - 61 (Duplicate Processing) - 27 (Invalid Data) - 60 (Credit Not Processed) - 37 (No Cardholder Authorization) - 33 (Not as Described or Defective Merchandise/Services) - 25 (Incorrect Amount) - 63 (Cardholder Does Not Recognize - Potential Fraud) - 55 (Not Receipt of Merchandise) - 32 (Cancelled Recurring Transaction) - 62 (Paid by Other Means) - 36 (Credit Not Processed)	Optional
TransactionNumber	int	The transaction number associated with the chargeback.	Optional

Response Parameters

Parameter	Description
AccountName	The name associated with the merchant account of the business.
TransactionNumber	The number in Everyware associated with the transaction.
ChargebackDate	The date on which the chargeback was issued.
TransactionAmount	The amount of the original transaction.
ChargebackAmount	The amount of the chargeback.
PayeeName	The customer who initiated the chargeback.
InvoiceNumber	The Everyware order number associated with the original transaction.
DaysToRepresent	The number of days the business has to dispute the chargeback
RepresentmentDate	The date on which the chargeback was disputed.
RepresentmentStatus	The status of the dispute.
ChargebackResponse	The chargeback reason.
Result	The result of the dispute.
ChargebackCode	The specific code associated with the chargeback.
TransactionInfoId	The ID associated with the transaction.

Sample Code

{	
  "StartDate": "01-01-2024",
  "EndDate": "02-03-2024",
  "ResolutionDate": "",
  "ChargeBackCode": "",
  "TransactionNumber": null
}

cURL --location 'https://rest.everyware.com/api/chargebacks/' \
-- header 'Authorization: Basic [xxx]' \
-- header 'Content-Type: application/json' \
-- data-raw '{
	"StartDate": "01-01-2024",
 	"EndDate": "02-03-2024",
  	"ResolutionDate": "",
  	"ChargeBackCode": "",
  	"TransactionNumber": null
}'

{
  "AccountName": "",
  "TransactionNumber": "",
  "ChargebackDate": "",
  "TransactionAmount": "",
  "ChargebackAmount": "",
  "PayeeName": "",
  "InvoiceNumber": "",
  "DaysToRepresent": "",
  "RepresentmentDate": "",
  "ChargebackResponse": "",
  "Result": "",
  "ChargebackCode": "",
  "TransactionInfoId": ""
}