When using a custom domain or sub-domain to access your Everyware portal site, we will need an SSL certificate to encrypt the information.
This is easily done as Everyware will encrypt the custom domain or sub-domain provided.
If you already have an SSL certificate for your domain (ex. https://yourcomanyname.com) and are using a sub-domain from it (ex. https://paybytext.yourcompanyname.com) to get to your Everyware portal, you'll take the following steps to set it up:
Request a CSR from your domain provider. Be sure to mention that you have an SSL and provide the applicable domain and sub-domain. Support will provide you with the CSR.
Your SSL vendor will have you download the certificate from their site. As part of the process, you will copy and paste the CSR you received. Be sure to include all text and dashes from the CSR. If the SSL vendor asks what server type is being used, choose the Windows Information Internet Server (IIS).
🔏Once installed, your site will show "https" instead of "http" at the front of the URL, indicating a secure website. 🔏
SSL Certificate Note
The SSL certificate is typically a ZIP file that contains multiple files. Send that to [email protected] or to your assigned Everyware Implementation Manager for installation on your site's server.
Updated 10 months ago